In recent years, email has become an accepted and often preferred method for business communications, however it does carry with it some "bugaboos". If you use email to communicate with prospective customers and to stay in touch with your established customers, then you want to be certain that you're using email in the manner most beneficial to you and your clientèle. Following are some helpful tips regarding emails to your business prospects and customers that will help you get the most from your email communications.
Once a prospect or customer has subscribed to your email or newsletter list (and I'm naturally assuming you're using double opt-in subscription methods), they have agreed to receive your messages. In other words, they have expressed a desire to receive more information from you. So, when you send email messages to your list, your primary concern or objective should be to offer something of value.
Each and every email or newsletter message you send to your list, no matter how brief or long, should provide your readers with information that, first and foremost, benefits them. Offering valuable information is what will keep your readers interested, engaged, and anticipating and opening your messages. This is very important! If the people on your list are not at least opening your messages, it doesn't matter how good your information, offer, or your sales pitch. You're "dead in the water" before you have a chance to begin. You have to get your subscribers into the habit of looking forward to receiving your messages in anticipation of what good things you have in store for them. It is from that position that you can then promote your "product of the month" or "service for the week". But this can be done only after you have offered or provided them something of value first.
You won't believe how many emails I get from complete strangers that just jump into a sales pitch without having given any background, established any type of rapport, or at least offered some type of information piece or "lead-in" first. And the usual result is the email gets deleted before I've finished reading the first one or two lines of the message. The same thing could very well be happening to your messages. For your greatest chance of success with email marketing, remember to offer something to your reader first, before asking something of them.
Helpful tip #2: Contact your list on a consistent basis. This action really accomplishes two objectives for you. First, regular contact trains your subscribers to expect, and then to anticipate, your messages. They begin to watch for your messages to arrive once every couple of days or twice per week They eventually look forward to the messages they receive from you. Second, by regularly reinforcing contact, in which you provide them with information or benefits they need or want, you establish yourself as a reliable and even authoritative or expert source. That means that the customer will look to you (ie your business, your products, your services) when they need information or to seek solutions.
Intermittent, sporadic or no contact with your list (until you want to promote something) leaves a disconnect. When no relationship has been built between you, the prospect or customer feels no particular inclination or desire to engage in contact when it is made, and certainly no loyalty in terms of purchasing your goods or services. Regular contact keeps you and your business "top of mind" and reinforces the perception of you as a resource/expert/authority.
Last, don't be a nuisance. Emailing your subscribers every day, two or three times a day is overkill! And that's just what you'll accomplish...the death of your relationship with that subscriber. Bombarding your readers with too much information and too many messages only causes confusion, frustration and exasperation on the part of your prospect. It also dilutes any specific message that you're attempting to focus them on. Badgering your clientèle will never make them more inclined to make a purchase. They'll simply delete your messages or unsubscribe altogether. In this case, remember that moderation works best.
Email can be an awesome tool in the hands of a skilled marketer. By following the simple advice outlined above, you'll be well on your way to more effective and successful email and newsletter communications with your business prospects.
Wednesday, December 19, 2007
Internet Marketing Tips - Email Marketing - A Few Tips
Posted by
Kimberly Clay
at
Wednesday, December 19, 2007
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